• Monday to Fridays 5:30am - 9pm
  • Weekends 7am - 7pm
  • Public Holidays 7am - 7pm
Print this page

General Information

What to bring to Swimming Lessons

  • Swimming costume
  • Towel
  • Swimming cap - (not compulsory but advisable) can be purchased from Customer Service
  • Hair bands for students with long hair
  • Appropriate clothing and footwear to leave the Centre

Centre Entry

Please report to reception each week to be marked present for your class.

Swim school participants are able to swim after their lesson for free at no extra charge, if there is appropriate water space available. Please refrain from letting your child swim before lessons. The instructors find that those children who swim before their lesson are not able to give 100% during the lesson.

Medical Considerations

Please inform the Swim School Office of any medical considerations that the student may have. This information is important to the instructor to be aware of the safety of yourself and others.


To ensure that you and your families enjoy your time swimming at the Centre, please follow these simple guidelines:

  1. Make sure children use the toilet before entering the pool and wear tight-fitting waterproof pants or approved swimming nappies at all times
  2. Change nappies regularly – not beside the pool but in the change rooms
  3. After changing nappies, dispose of waste in the bins provided and wash hands thoroughly with soap
  4. If you have experienced diarrhoea in the past two weeks please do not go in the pool.

Assessments & Progression

The rolling program allows students to progress through the levels at their own pace. Students won’t have to wait until the end of the term to be tested, once the criteria is met, the student can move up.

Instructors will recommend to us when they feel a student is ready to progress to the next level. In the weeks following, an Assessor will come out and observe this student. If the Assessor agrees that the student is ready to progress, we will check availability of the new level and notify you.

Students have been placed in an appropriate level for their ability. Progress is monitored throughout the term by your instructor and Learn 2 Swim staff.

Each level has a checklist of skills that must be accomplished in order to progress to the next level. It is up to the Assessor to whether all the skills have been achieved to a satisfactory standard.

Learning to swim is a long and ongoing process and can be, for many, a difficult skill to accomplish. Some students will remain on a plateau, while others progress in leaps and bounds. Breathing coordination is especially difficult to master and may take some time. Please remain patient - our teachers shall do their best to make progress as rapid as possible.

If you are concerned about your grading please see the Programmes Team Leader. A re-assessment cannot be guaranteed due to the number of assessments, but we will do our best to accommodate you.

Pool & Teacher Changes

We endeavour to provide you with the most consistent experience as possible, however there are occasions when pool and teacher changes are required. Please be advised that we cannot guarantee instructors from term to term. All instructors working at the CBay are fully qualified in swim teaching, and undergo regular training days to improve and maintain their high level of teaching standards.